Due to errors in the installation process, batteries on 28,400 Mercedes-Benz C-Class cars in the North American market are at risk of being thrown out of position in the engine compartment.
Specifically, 28,400 Mercedes-Benz C-Class (C300, C300 4Matic and C43 AMG 4Matic versions produced in 2018 and 2019) in North America need to be recalled to fix errors occurring in 12V battery hanger system located inside the engine compartment.
The reason is that the battery mounting bracket on these models is not guaranteed, leading to the possibility that the battery is skewed; Even, in case of accident, the battery may fall out. This results in the vehicle not being able to activate emergency lights (hazard lights) or activating the emergency accident service system (activating emergency calls with the SOS button inside the vehicle).
Earlier, in January 2019, the German luxury car company contacted suppliers about battery-related problems when an internal investigation found tightening of the nuts between the mounting brackets. The battery and base plate are too high, resulting in cracks in the mounting bracket. The analysis of Mercedes-benz has discovered that after a period of operation, the vibration of the car increases cracks and leads to the risk of fracture.
Of the 28,400 Mercedes-Benz C-Class recalled this time, there are about 26,584 units in the US market and about 1,800 others in the Canadian market.